Lodging a complaint with HollandZorg specialist health insurance

Making a complaint

Are you unhappy with HollandZorg or the service we provide? We'd like to hear from you. At HollandZorg, we take your complaints seriously. We will do our very best to help you to the best of our ability and to find a good solution for everyone involved. We'll also use your feedback to make improvements. 


Lodging a complaint with HollandZorg specialist health insurance

Making a complaint

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Your details

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Here's how to file your complaint

Online complaints form

Please fill out the online complaints form (above) to make a complaint. Upon sending it, you will automatically receive a confirmation email. One of our complaints officers will contact you personally within 3 working days to confirm we have received your complaint in good order and to inform you of the complaints number. Your complaint will be dealt with within 6 weeks.

Sending your complaint in the post

You can use the following postal address:

HollandZorg

t.a.v. Klachtencommissie

Antwoordnummer 30

7400 VB Deventer

(Stamp not needed)