Urgent foreign care

When will you qualify for reimbursement?

Under the public health insurance, you will qualify for the reimbursement of the cost of care abroad, provided the care in question falls under the cover provided by the public healthcare insurance in the Netherlands too. In EU and EEA countries and Switzerland, you will also qualify for the reimbursement of care that is medically necessary according to the social health system in the country in which you are present at the time. For the reimbursement of urgent care abroad, the same conditions apply as for the right of that care in the Netherlands. For example, the need for a referral.

For reimbursement under our supplementary insurance, the care in question must be urgent care that cannot be postponed until you return to the Netherlands.

Read the HollandZorg conditions of insurance for the cover and reimbursement applicable to care abroad.

Reimbursement for urgent care abroad

* Explanation of most competitive rate in the Netherlands
The most competitive rate in the Netherlands is the rate that applies in the Netherlands to the care that you are receiving. The cost of care abroad may be higher or lower than in the Netherlands.

** Explanation of reimbursement under the supplementary insurance
Under the supplementary insurance, you will qualify for:

• urgent care that falls under the cover provided by the basic health insurance, but that is not reimbursed in full under the basic health insurance.
• medically necessary transport to the Netherlands or your country of residence. For example, if we feel that the care is not really feasible, medically ill-advised or far more expensive in the country in question than in the Netherlands.

The maximum reimbursement applies to the various components taken together. Read the HollandZorg conditions of insurance for more information.

EU/EEA countries and treaty countries
The following countries are EU/EEA countries: Belgium, Bulgaria, Cyprus (Greek part), Denmark, Germany, Estonia, Finland, France (including Guadeloupe, French Guyana, Martinique, Reunion, St. Pierre and Miquelon), Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain (including Ceuta and Melilla), the Czech Republic, Iceland and Sweden

The following countries are treaty countries: Australia, Bosnia-Herzegovina, Cape Verdi, Croatia, Macedonia, Montenegro, Serbia, Tunisia, Turkey and Switzerland.