Terms, conditions and documents 2025
Below you'll find our terms and conditions as well as as all relevant documents supplementing our terms and conditions.
Terms and conditions for HollandZorg insurance plans
Flexpolis policy
- Terms and conditions of our Flexpolis; when your employer has arranged your health insurance for you
Individual policy
- Terms and conditions HollandZorg health insurance; when you have taken out your own health insurance
Documents relating to our insurance policies in 2025
In our insurance conditions, we refer to several regulations and documents. The documents, most of which are only available in Dutch, are listed below:
Alternative medicine
Children with overweight or obesity
Combined lifestyle intervention
Dental care
Fall prevention
- List of prevention programmes fall prevention for adults: At the moment it is not yet known which training programs to prevent falls are eligible for reimbursement under the basic health insurance. Health insurers are still awaiting information on this from Zorginstituut Nederland. We will compile a List of prevention programmes fall prevention for adults as soon as we can.
General
- Health insurance regulations
- Health insurance regulations, appendix 1
- Health insurance regulations, appendix 2
- Designated care outside compulsory excess
- List conditional care
Maternity care
Medical aids
- Medical aids regulations (Reglement hulpmiddelen)
Medicines
- Pharmacy regulations
- Overview of resupplied preparations
- List of preferential drugs can be found on the Preferred medicines page
Mental health
Non-contracted care
Physiotherapy and remedial therapy
- Health insurance decree, appendix 1 (List of chronic disorders - physiotherapy and remedial therapy)