Emergency center
Reimbursements
Our members of staff arrange the care you need and help you find a hospital or other care provider. They can also give you information about the reimbursement of care abroad.
Reimbursement emergency centre
With the basic health insurance, you are entitled to assistance and advice from the HollandZorg emergency centre.| Basic Health Insurance | Reimbursement |
| 100% |
No statutory personal contribution
Assistance from the emergency centre is not subject to a statutory personal contribution.
No compulsory excess
Reimbursements under the supplementary insurances are not subject to an compulsory excess.
How can you reach the emergency centre?
Do you need care while you are temporarily staying abroad? Contact our emergency centre as soon as possible, preferably within 24 hours. You can contact us 24 hours a day, 7 days a week on +31 (0)570 687 112. You can also send us an e-mail on alarmcentrale@hollandzorg.com.Please note:
The information on this page is a brief outline of the reimbursements. No rights can be derived from this page. You can only derive rights from our insurance conditions 2025.
Your health insurance
In My HollandZorg you will find all information about your health insurance policy.
Maximum rates for a non-contracted care provider
Have you chosen a healthcare provider with whom we have no contract? Then, we will reimburse according to our maximum rates for 2025. If the rate invoiced by the non-contracted care provider is higher than our maximum rates, you will have to pay the difference yourself. You will be able to find contracted care providers with our Care finder.
Reimbursements, conditions and regulations 2024
