Medical aids

Hip protectors
You are entitled to reimbursement for hip protectors. You will need a prescription from a doctor and must enclose a copy of the prescription when submitting the invoice.

Hearing aids and (tinnitus) masks
You are entitled to reimbursement of the costs of your statutory personal contribution for hearing aids and tinnitus masks, under the condition that you bought the hearing aid from a contracted care provider.

Bed-wetting alarm
You are entitled to reimbursement of the costs of purchasing or renting a bed-wetting alarm. You will need a prescription from a doctor and must enclose a copy of the prescription when submitting the invoice.

Wigs
You are entitled to reimbursement of the cost of a wig over and above the maximum statutory reimbursement under Dutch basic health insurance.

Maximum reimbursement for a non-contracted provider

Is the medical aid available from a contracted supplier when needed, but you choose to use a non-contracted supplier instead? Then, a maximum reimbursement applies. The non-contracted supplier will need to meet the conditions set out in our Medical aids regulations. In this situation, a medical aid or dressing that we would normally sell to you is reimbursed up to a maximum of 75% of the costs we would incur if you had received the care from a contracted care provider. In this situation, we also reimburse a maximum of 75% of any repair costs in connection with the medical aid.

In this situation, the costs of a medical aid that we would normally give on loan are reimbursed per calendar year. In this situation, we will reimburse a maximum of 75% of the costs we would incur for providing this care on loan in the calendar year in question. Here, we offset the number of days in the calendar year that you qualify for medical aids against the number of days that you will have the medical aid at your disposal.

Statutory personal contribution

A statutory personal contribution may apply for medical aids and dressings. Our Medical aids regulations set out the medical aids to which this applies.

Some medical aids are subject to a statutory maximum reimbursement. The statutory personal contribution also includes costs that exceed the statutory maximum reimbursement. You will bear these costs.

Depending on your supplementary insurance you are entitled to reimbursement of the statutory personal contribution (hearing aids) or a reimbursement of the personal contribution that remains after the statutory maximum reimbursement under the basic health insurance (wigs).

Policy excess

Are you 18 or older? The costs incurred for medical aids will count towards your compulsory policy excess. There will be no policy excess for medical aids that you receive on loan. The consumables and usage costs associated with the aids on loan are covered by your own risk.

Who may provide this type of care?

You may obtain medical aids and dressings from a contracted supplier. Use our Care finder to find a care provider near you. You could also opt to use a non-contracted supplier. Medical aids regulations (column G) outline which care providers may provide care in this situation.