Medical specialist care

Medical specialist care is the care that medical specialists generally provide. Examples of medical specialists are an internist, a dermatologist or a plastic surgeon.

 

Reimbursements of medical specialist care

Under the public health insurance, the following treatments fall under medical specialist care too:

  • medical aids which you receive as part of an admission or medical specialist treatment, provided they form (or are supposed to form) part of that admission or treatment
  • medicines you receive within the framework of an admission or medical specialist treatment, provided they form (or are supposed to form) part of that admission or treatment
  • Conditional medical specialised care included in the List of conditional care (in Dutch)
  • Plastic surgery treatment as mentioned in our insurance conditions

The following treatments do not fall under medical specialist care:

  • treatment for snoring with uvuloplasty
  • sterilisation of the insured party or the reversal thereof (either man or woman)
  • circumcision of male insured parties, unless in the event of a medical need
  • treatment of asymmetrical flattening of the back of the head (plagiocephaly) and central flattening of the back of the head (brachycephaly) in young children using a cranial remodelling helmet without the premature fusing of the cranial sutures (craniosynostosis)
  • medicines as referred to in Appendix 0 of the Healthcare Insurance Regulations (Regeling zorgverzekering), subject to the conditions stipulated therein. The number of medicines and the conditions are subject to change in the interim. An up-to-date version of the Healthcare Insurance Regulations can be found at www.hollandzorg.com/conditions.
  • external devices as part of treatment of diabetes to monitor and control blood sugar disorders, including ketone test strips and insulin pumps.
  • laboratory testing at the request of an alternative care provider.

Plastic surgery

Plastic surgery only falls under medical specialist care if it concerns:

  • defects in your appearance related to demonstrable physical functional disorders.

  • mutilation resulting from a disease, accident or medical operation.

  • paralysis or weakening of the upper eyelids, if this seriously restricts the range of vision or is caused by a congenital defect or a congenital chronic disorder.

  • the following congenital malformations: cleft lip, jaw and palate, malformation of the facial bone structure, benign morbid growth of blood vessels, lymphatic vessels or connecting tissue, birth marks or malformation of the urinary organs or genitals.

  • primary sexual characteristics in the event of diagnosed transsexuality.

 

Medical specialist care does not include:

  • treatment of paralysis or weakening of the upper eyelids, if this does not seriously restrict the range of vision or if caused by a congenital defect or a congenital chronic disorder

  • liposuction of the stomach

  • plastic surgical treatment to reconstruct the breast or replace a breast prosthesis, other than following full or partial mastectomy or in the case of agenesis or aplasia of the breast in women and a comparable situation in the event of diagnosed transsexuality

  • the operative removal of a breast prosthesis without a medical need

  • an abdominal wall correction (abdominal plastic surgery), except in the case of mutilation or serious functional disability

Read our insurance conditions for more information.

Stays outside the institution

You are entitled to reimbursement of the costs of stays near the institution for your treatment if this is medically necessary in connection with medical specialist care, not involving nursing or (paramedical) care. However, some conditions apply, i.e.:

  • you have an informal carer during your stay; and
  • he travel time between the hospital where you receive treatment and your place of residence is more than 60 minutes; and
  • the travel time between the hospital where you receive treatment and your place of accommodation is a maximum of 60 minutes.

The reimbursement of the accommodation costs is a maximum of € 91 per night. You arrange the stay yourself.

 

Referral required

For medical specialist care, you will require a referral from a general practitioner, clinical technologist, house officer, medical specialist, obstetrician, youth healthcare doctor, doctor for the mentally disabled, specialist geriatrics doctor, infectious disease and tuberculosis prevention doctor, A&E doctor, physician assistant, nursing specialist, sports doctor, clinical physicist-audiologist, company doctor, dental hygienist, dentist, dental surgeon, optometrist, orthoptist or triage hearing specialist. This condition will not apply to urgent care. The referral will remain valid for a period of twelve months, commencing on the day the referral was issued.

Reimbursement under public health insurance

The HollandZorg public healthcare insurance reimburses the cost of treatment and stay in a hospital or in an independent treatment centre. Read our insurance conditions for a full overview. 

Reimbursement under supplementary insurance

Not all treatments fall under the cover provided by the public healthcare insurance. Under the HollandZorg supplementary insurances we offer a reimbursement for the following treatments:

Read our insurance conditions for more information about reimbursement under our supplementary insurances.

Statutory personal contribution

There is no statutory personal contribution for medical specialist care.

Excess

Are you 18 or older? The costs incurred for medical specialist care under the basic health insurance will count towards your compulsory policy excess.

Who may provide this type of care?

You may obtain medical specialist care from a hospital, a medical specialist or dental surgeon that works outside a hospital and from an independent treatment centre (ZBC). For medical specialist care, you will require a referral from a general practitioner, a medical specialist, a midwife, a youth healthcare doctor, a sports doctor, a doctor for the mentally disabled, a specialist in geriatric medicine, a company doctor or dentist. This condition will not apply to urgent care.

For medical care under the public healthcare insurance you can receive treatment in hospitals. Would you like to receive treatment in a specific independent treatment centre or from an independent medical specialist? If so, please contact us before receiving treatment. This will ensure that you know whether we have a contract with your preferred independent treatment centre or specialist.

See our Care finder to find a (contracted) care provider near you.

Prior permission needed

You will require our prior written permission for the reimbursement of treatments that are on the List of procedures to be applied for in advance and the List dental surgery. With the request for care, include a report from the doctor in attendance that includes the medical diagnosis/diagnoses, a description of the current problem, the treatment plan proposed (care activity) and, if applicable, appropriate photographs.

If we give our permission, it will be valid for one year, calculated from the date on which the written permission was granted. This permission may be valid for a shorter or longer period of time if we explicitly mentioned this fact when we granted the permission.

Please send requests for permission to:

HollandZorg
Medical Advisor
Antwoordnummer 30
7400 VB Deventer

No stamp is necessary.

If your care provider submits the request on your behalf, we will want to know if you agree to this request. You can do this by signing the request.

Please note:

The information on this page is a brief outline of the reimbursements. No rights can be derived from this page. You can only derive rights from our insurance conditions 2025.

Your health insurance

In My HollandZorg you will find all information about your health insurance policy. 

Maximum rates for a non-contracted care provider

Have you chosen a healthcare provider with whom we have no contract? Then, we will reimburse according to our maximum rates for 2025. If the rate invoiced by the non-contracted care provider is higher than our maximum rates, you will have to pay the difference yourself. You will be able to find contracted care providers with our Care finder.

Reimbursements, conditions and regulations 2024